Collection of your data
Personal data
Specific identifiable information, such as address, order history, shipping address, email address, telephone number, any comment(s) that might have been added during the ordering and demographic information are stored on a number of web based systems that help us to manage our inventory, orders and shipping.
Derivative data
As you access the Site, our servers automatically collect such information as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing ours.
financial data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, such as Paypal and Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions if there are any.
usage of your information
Having accurate information about you permits us to provide you with a smooth experience. Specifically, we may use information collected about you via the Site to :
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Respond to product and customer service requests.
- Resolve disputes and troubleshoot problems.
- Process payments and refunds.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Compile anonymous statistical data and analysis for the internal use only.
Disclosure of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law Or To Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We never share any of your personal data to any third-party service providers.
Cookies and how they benefit you
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
- Make our website work as you’d expect;
- Remember your settings during and between visits;
- Improve the security of the site
- Continuously improve our website for you
We do not use cookies to:
- Collect any personally identifiable information (without your express permission);
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Cookies we use
Website function cookies
There is no way to prevent these cookies being set other than to not use our site.
We use cookies to make our website work including:
- moove_gdpr_popup
- wp-wpml_current_language
- wcml_client_currency_language
- wcml_client_currency
- sbjs_current
- sbjs_current_add
- sbjs_first
- sbjs_first_add
- sbjs_migrations
- sbjs_session
- sbjs_udata
Visitor statistics cookies
We use cookies to compile visitor statistics, such as how many people have visited our website, what type of technology they use (for example, Mac or Windows, which helps to identify when our site does not work as it should for certain technologies), how long they spend on the site, what page they look at etc. This helps us to continually improve our website.
These cookies let us monitor website using “GoogleAnalytics”. It is a tool provided by “Google”, that helps website owners measure how users interact with website content. It helps to collect data for the analysis like when, how long, how many times the user visited the website etc.
These so-called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us put more money into developing our services for you instead of marketing spend.
Anonymic cookies we use:
- _gid
- _ga
- _ga_V29DKSELYC
- _gat_UA-114679586-1
- _clsk
- _clck
- MUID
- SRM_B
- SM
- MR
- CLID
- ANONCHK
Turning cookies off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.
Should you wish to remove or not use cookies from our site you can learn how to do this , however doing so will likely mean that our site will not work as you would expect.
Contact us
If you have questions or comments about this Privacy Policy, please contact us via email or just call/text us:
